Policies – EcoBloomy 🌿

1. Shipping Policy

At EcoBloomy, we strive to deliver your orders as quickly and efficiently as possible.

  • Processing Time: Orders are processed within 1-3 business days.

  • Shipping Time: Delivery typically takes 5-12 business days, depending on your location. Please note that delays may occur due to factors beyond our control, such as customs or carrier delays.

  • Shipping Costs: Shipping fees are calculated at checkout based on your location and order size.

For any shipping-related questions or concerns, please contact us at info@ecobloomy.com.

2. Refund Policy

Your satisfaction is important to us! If you are not completely satisfied with your purchase, please review our refund policy:

  • Eligibility: Refunds are available for products that are unused, unopened, and returned in their original packaging within 30 days of receipt.

  • Non-Refundable Items: Customized products, perishable items, and digital downloads are non-refundable.

  • Process: To initiate a return, contact us at info@ecobloomy.com with your order number and a brief explanation of the issue. Once your return is approved, you will receive instructions on how to proceed.

  • Shipping Costs for Returns: Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Privacy Policy

EcoBloomy respects your privacy and is committed to protecting your personal information.

  • Data Collection: We collect personal data such as your name, email address, and payment information for order processing.

  • Data Usage: Your data is used solely for order fulfillment, customer support, and marketing purposes (if you’ve opted in).

  • Third-Party Sharing: We do not sell or share your data with third parties, except for trusted partners necessary for shipping and payment processing.

For more details, read our full Privacy Policy or contact us at info@ecobloomy.com.

4. Terms of Service

By using the EcoBloomy website, you agree to the following terms:

  • Product Availability: All products are subject to availability and may be discontinued at any time.

  • Pricing: We reserve the right to adjust prices at our discretion.

  • User Responsibility: Customers are responsible for ensuring their account and order details are accurate.

For further clarification, please contact us at info@ecobloomy.com.

5. Disclaimer

The products and information provided by EcoBloomy are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using any supplements or wellness products.